Shipping policy

Shipping Information

We currently ship our edible images within Canada, the United States, and Australia.

Please ensure all shipping details are correct at checkout to avoid delays and extra charges.

Shipping Delays

Note that our shipping partners may occasionally experience delays. We regret to inform you that we cannot offer refunds for items delayed while in the carrier’s possession, as these circumstances are beyond our control. We strongly advise allowing extra time when placing orders to ensure timely delivery.

The delivery time for your edible image depends on your location and the chosen shipping option during checkout. While we can’t control the speed of the package reaching its destination once dispatched, the shipping times displayed on our checkout page are typically reliable.

IcingArtwork takes no responsibility for delayed, lost, damaged, or undelivered mail. For further information please see our Return Policy.

Local Pick Up

Free Local Pick up in Calgary, Alberta – by appointment only!

Choose “Local Pick Up” during checkout, and we’ll coordinate the details for your pick-up after your order is finalized. Please check your email.